This workshop equips leaders with the knowledge and skills to navigate the complexities of AI, build AI-driven strategies, and cultivate an AI-centric culture.
Conference Schedule
Sunday, April 27
Explore security testing in an interactive workshop setting. This course is appropriate for software development and testing professionals who want to begin doing security testing as part of their assurance activities.
This hands-on course helps testers understand how to leverage AI to improve software test planning, execution, automation, and reporting.
Explore agile testing processes in this interactive course designed for dev and testing roles. Learn technical and team skills testers need for success, as well as key agile testing techniques. Successful attendees earn the ICAgile Certified Professional—Agile Testing (ICP-TST) designation and can optionally sit for the ISTQB® Certified Tester Foundation Level—Agile Tester (CTFL-AT) exam.
Learn how to achieve a consensus on important test strategy issues such as resource allocation, risk prioritization, automation, and more. This course is appropriate for Test Managers, Test Leads, and experienced testers tasked with developing testing strategy for their organization.
- Discuss the importance of corporate culture and the economics of test and failure
- Learn proven test planning methods and techniques
- Learn to create customized Master Test Plans and Level-specific plans
- Explore the issues that affect the test strategy ...
Unravel the complexities of machine learning and AI. Attendees will be awarded the ICAgile Professional- Foundations of AI (ICP-FAI) designation.
Explore the many ways automation supports agile testing in this course with real-world, vendor-neutral examples of agile test automation approaches and tools.
Monday, April 28
Modern software is developed in a continuous manner, with several backend services frequently being deployed and scaled in the cloud. Furthermore, as organizations move toward agile, DevOps, and continuous delivery, it is vital for them to move away from traditional approaches to evaluate performance. Are you interested in ramping up or polishing your skills on performance testing? Leandro Melendez will introduce attendees to modern, agile, and continuous performance testing. You’ll learn performance assurance principles and everything from fundamental performance concepts like...Read more
Do you want to take your testing and/or development skills to the next level? Are you working in an agile team where you are trying to shift-left so that your organization can reap the full benefits of testing earlier? In software testing, you're generally taught to think outside the box, from a user's perspective. However, sometimes great ideas can be sparked from inside the box, by looking at the underlying code and using that knowledge to identify various ways to break the software. Join Tariq King as he walks through the fundamentals of program-based testing so that you can find bugs...Read more
Many organizations invest a lot of effort in test automation at the system level but then have serious problems as their product matures and changes over time. As a leader, how can you ensure that your new automation efforts will get off to a good start? What can you do to ensure that your automation work provides continuing added value? Chris Loder will explain the critical issues you need to know to get a good start, and he will share his extensive experience in building great automation. He covers the most important management issues you should address for test automation success,...Read more
Ever struggled to communicate test progress or persuade a stakeholder on the quality improvement initiative you have? Do you struggle getting developers to appreciate the need to build testing into the lifecycle? If the answer to any of these questions is yes, then this session is for you. Julie Gardiner shares key ingredients for getting your message across more effectively. She shares a communication model she has used for nearly 20 years in her career to get her message across and, more recently, how the science of timing can play a major part of how communication is received. Through...Read more
The DevOps movement is here. Companies across many industries are breaking down siloed IT departments and federating them into product development teams. Testing and its practices are at the heart of these changes. Traditionally, IT organizations have been staffed with mostly manual testers and a limited number of automation and performance engineers. To keep pace with development in the new “you build it, you own it” environment, testing teams and individuals must develop new technical skills and even embrace coding to stay relevant and add greater value to the business. DevOps really...Read more
Imagine: as soon as any developed functionality is submitted into the code repository, it is automatically subjected to the appropriate battery of tests and then released straight into the wild. Setting up the pipeline to do just that has become commonplace, but most organizations hit the same stumbling block: just what IS the appropriate battery of tests? Automated build pipelines don't always lend themselves well to the traditional stages of testing. In this hands-on tutorial, Melissa will introduce testers to the key principles of test case and test suite design that apply to...Read more
Are you tired of working on user stories that seem to be missing vital details for testing? Are you frustrated with being left out of vital design conversations? Or are you fed up with sizing estimates that never turn out to be true to reality? Then it’s time to stop guessing your way through product development and start planning it with better behavior discovery. In this tutorial, we will learn how three vital roles – business, development, testing – can collaborate on what features to build and test through the structured activities of story mapping and example mapping. We will practice...Read more
In the era of DevOps, agile methodologies, and the ever-expanding landscape of intricate technologies, the traditional bulky test automation strategy document has rapidly lost its relevance. Testers are grappling with the challenge of succinctly communicating intricate testing objectives. Yet, a beacon of optimism shines through! A streamlined, actionable, and impactful test automation strategy tailored for agile, DevOps, and even the notorious waterfall approach is within reach. Join Janna as she draws upon real-world test strategies from her experience, deconstructing the essential...Read more
One of the agile manifesto principles is “Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.” Tricia Broderick wishes this principle was written to say, motivated teams. Because leaders giving the environment and support for individuals to make team decisions is anything but trivial. Achieving effective decisions goes beyond bringing people together for consensus. This approach may lead to groupthink or repeating decision meetings. Instead, leaders facilitate collaboration by building and tapping into the co-...Read more
AI has been rapidly changing the way we approach software testing. Traditional test automation is time-consuming to create and breaks down easily in the presence of change. Thankfully, AI is helping testing teams create less procedural, more resilient tests that are able to self-heal in the presence of modern, rapidly changing, highly dynamic production systems. This sounds great, but you may be asking yourself: How do I get started? What additional skills do I need to learn? What tools are available for me to start using, right now? Join Dionny Santiago as he breaks down different AI...Read more
Some perspectives imply that Agile Coaching is for a small set of specialized agilists who serve to improve everyone else or that it’s a unique role that others, including managers and leaders, shouldn’t do or will find difficult to master. This talk intends to debunk those notions by illustrating the power and impact of Agile Coaching skills for everyone. In this workshop, Bob Galen will explore the nuance associated with Agile Coaching to demystify it. He’ll share and explore the Agile Coaching Growth Wheel as a competency model for agile coaching. We’ll do a deep dive into the critical...Read more
Software development is trending toward building systems using small, autonomous, independently deployable microservices. Leveraging microservices makes it easier to release software early, more frequently, and even continuously, which aligns well with Agile and DevOps. But how does the microservices architectural pattern affect software testing and testability? How can you ensure microservice-based applications have an adequate level of test coverage at each level? Does this paradigm change the test automation pyramid, and if so what does that look like? Join Tariq King as he walks...Read more
In many teams, the total number of possible combinations of inputs, outputs, browsers, and devices for the software we need to test has grown to an alarming number. As testers, we need to choose the most important tests first, but how do we do that without understanding the potential scope in the first place? In this tutorial, Julie Gardiner will share two powerful testing techniques that can help us be more efficient and effective with our testing. Classification trees are a structured, visual approach to identifying test objects and documenting test ideas and data in a way that allows...Read more
Automation is critical in today’s software delivery lifecycle, and yet many organizations struggle to keep their automation running. How can we mitigate difficulties and get consistent automation runs and results we can trust? The secret is implementing a solid automation framework, but that isn’t as easy as it seems. Chris Loder has built several automation frameworks over his career and has learned what works—and, more importantly, what doesn’t. This tutorial will cover what an automation framework is, the benefits of having one, and the keys to a successful framework, including...Read more
Observability has exploded onto the software engineering zeitgeist over the last five years, and for a good reason. However, it suffers from being misunderstood and sometimes equated with a closely related subject—monitoring. This confusion is compounded by the fact that some of the existing tools and frameworks just adopted a lot of the observability terminology in just the letter of the word, not the intent. Not having a solid grasp on the basics of observability is becoming unacceptable in the world of effective software quality engineering. Kaushal Dalvi shares his experiences in the...Read more
Have you ever been assigned a test case whose steps just didn’t make sense? Perhaps you’ve even been so guilty as to write such a test! Writing clear, concise functional tests can be challenging, but it’s not impossible if we maintain a behavior-driven mindset. In this tutorial, we will learn how to break down complicated behaviors into runnable, repeatable test cases using the Gherkin language. We will frame tests using classic “Given-When-Then” scenarios that follow the Arrange-Act-Assert pattern. Through group exercises, we will hone our linguistic prowess to write expressive scenarios...Read more
Companies of all sizes face difficulties in achieving higher quality standards within their organization. As quality engineering includes various roles and activities, it is also challenging to find the right people to analyze the current state from a wide perspective and provide the recommendations that will allow these organizations to mature their teams, improving their DevOps culture in the process. Join Péter Földházi as he illustrates the knowledge and skills necessary to become your company's quality consultant. Péter's goal is to involve engineers from beginner to advanced levels...Read more
Tuesday, April 29
Many teams have a relatively easy time adopting the tactical aspects of agile methodologies. Usually, a few classes, some tools’ introduction, and a bit of practice lead teams toward fairly efficient execution. However, these teams are quite often simply going through the motions—neither maximizing their agile performance nor delivering as much value as they could. Borrowing from their experience and lean software development methods, Bob Galen and Mary Thorn explore high-performance team patterns, which are the thinking models of mature agile teams, including large-scale emergent...Read more
Although there are several controversies and misunderstandings surrounding AI and machine learning, one thing is apparent — people have quality concerns about the safety, reliability, and trustworthiness of these types of systems. Not only are ML-based systems shrouded in mystery due to their largely black-box nature, they also tend to be unpredictable since they can adapt and learn new things at runtime. Validating ML systems is challenging and requires a cross-section of knowledge, skills, and experience from areas such as mathematics, data science, software engineering, cyber-security...Read more
Everybody gets frustrated when web apps are broken, but testing them thoroughly doesn’t need to be a chore. Playwright, a new open-source browser automation tool from Microsoft, makes testing web apps fun! Playwright offers a slew of nifty features like automatic waiting, mobile emulation, and network interception. Plus, with isolated browser contexts, Playwright tests can set up much faster than traditional Web UI tests. In this session, we will automate concise yet robust web app tests for a Kanban board web app with Playwright in TypeScript. You'll learn to test modern web apps of any...Read more
Web applications are often security critical or serve as front-ends for security critical applications, making web testing for vulnerabilities an essential part of software testing. Unfortunately, most software testers have not been taught how to identify web security issues while testing applications. Join Tom Stiehm as he shares what you need to know to security test web-based applications as part of your overall testing process. Learn about the most common web security vulnerabilities and how they are introduced into web code and exploited by hackers. Explore test techniques for...Read more
Agile teams are burdened with the challenge of delivering working product increments after short iterations of development. Getting software from an ambiguous terse, incomplete requirement–to a done, working, solid, valuable, high-quality code requires testers to continuously adapt to change in a turbulent context and deliver actionable results. Chris Blain will illustrate how charter-driven session-based exploratory testing techniques can empower agile teams and help them learn quickly and adapt based on what really matters. Testers can design and execute tests on the fly as they explore...Read more
With the advent of frameworks like Angular, React, and Vue, the landscape of application performance has changed significantly in terms of testing and measurement. Gone are the days of measuring response time as a single value based on back-end performance. In modern web and mobile applications, additional layers need to be peeled apart at the front end to truly understand its performance characteristics. Traditional approaches to performance testing are no longer sufficient to provide a delightfully responsive user experience. Join Kaushal Dalvi as he details new developments in the...Read more
Leading change requires something other than issuing directives and using checklists to validate execution. As much as I love a checkmark, no one wants the role of "did you do it?" over and over. Leaders have significant influence on whether a change is understood, embraced and retained within the organization. In this deep dive session, discover and examine the aspects necessary for creating and building a culture of change and resilience. Expect to walk away with practical alternatives to the dreaded "trust but verify" implementation approaches.Read more
Leading and driving change in our companies, organizations, and teams can be as difficult as pushing a wet rope uphill! Even with the best processes and tools, we may not achieve our business and customer satisfaction goals when our environment is stuck in the status quo. Ultimately, transforming an organization is about changing culture. Our values, beliefs, goals, assumptions, purpose, priorities, and other factors influence culture. Test managers and leaders are critical players in driving cultural change. Mike Sowers will explore the key attributes of being a Test Transformation Leader...Read more
Based on the learning objectives from the iCAgile, Leading with Agility workshop, this ½ day version will explore the craft of agile leadership in guiding your journey to becoming a catalyst leader. Along the way, we'll explore the why of leading with agility, how to develop and grow your personal agility, tactics for developing and deepening your organizational relationships, and approaches for leading cultural and organizational transformation. Critical topics include your responsibility in shaping a culture that is inclusive, safe, empowered, aligned, and results/impact-focused. We also...Read more
With the sudden rise of ChatGPT and large language models (LLMs), professionals have been attempting to use these types of tools to improve productivity. Building off prior momentum in AI for testing, software quality professionals are leveraging LLMs for creating tests, generating test scripts, automatically analyzing test results, and more. However, if LLM's are not fed good prompts describing the task that the AI is supposed to perform, their responses can be inaccurate and unreliable, thereby diminishing productivity gains. Join Tariq King as he teaches you how to craft high-quality AI...Read more
There is no question that Generative AI models can improve the productivity of almost every role within the software development process. However, while a lot of attention has focused on generating software using tools such as GitHub Copilot, Amazon CodeWhisperer, Tabnine, and more, these tools can assist software testers in their job too. Join Coveros CEO Jeffery Payne to explore how Generative AI solutions help software testers generate and supplement tests, create automated test scripts, and even suggest improvements to what you’ve already created. Learn how AI can increase test...Read more
Avoiding siloed development is a tricky business. It’s so easy for agile teams to fall into the rut of testers only doing traditional testing activities and programmers strictly doing their time-worn coding activities. But there are actually many places testers can be influential and contribute value on cross-functional teams. Robert Sabourin will share several examples of how testing skills can be applied to a wide variety of activities in an agile project. For instance, testers are among the most skilled team members in story grooming, elicitation, and exploration. Risk analysis in self-...Read more
Python is one of the most popular programming languages these days. It's a great language for both beginners and pros, and the pytest framework makes testing in Python a breeze. In this introductory tutorial, we will learn how to start automating tests in Python with pytest. Specifically, we will cover configuring test projects, writing unit tests for libraries, writing API tests with requests, and writing UI tests with Playwright. We will also dig into many of pytest's advanced features like fixtures, parameters, and configs. Bring your laptops because you will be coding along with the...Read more
To be most effective, leaders—including development and testing managers, ScrumMasters, product owners, and IT managers—need metrics to help direct their efforts and make informed recommendations about the software’s release readiness and associated risks. Because one important evaluation activity is to “measure” the quality of the software, the progress and results of both development and testing must be measured. Collecting, analyzing, and using metrics are complicated because developers and testers often are concerned that the metrics will be used against them. Join Mike Sowers as he...Read more
The web has evolved. Finally, testing has too. Cypress is a modern testing tool that answers the testing needs of modern web applications. It has been gaining a lot of traction in the last couple of years, gaining worldwide popularity. If you have been waiting to learn Cypress, wait no more! Filip Hric will guide you through the first steps on how to start using Cypress and set up a project on your own. The good news is, learning Cypress is incredibly easy. You’ll write your first test in no time, and then you’ll discover how to write a full end-to-end test for a modern web application....Read more
In the realm of software development, the challenge of maintaining high-quality standards while meeting tight deadlines is ever-present. GenAI enabling developers to produce code and potentially even more defects in shorter time clearly calls for more rapid test automation development. One of the most complex and time consuming activities is designing and building an effective test automation framework. Péter will provide some theoretical background, then the attendees will implement a UI test automation framework in Java. One of the key aspects covered in this tutorial is proper...Read more
When delivering high-quality software at speed, metrics are pivotal in driving informed decisions and continuous improvement. However, not all metrics are created equal. Misguided Key Performance Indicators (KPIs) can lead to confusion inefficiency, and even undermine your DevOps and QA transformation efforts. In this session, we’ll combine the power of DORA metrics with practical strategies to craft metrics that redefine how your organization measures success. Drawing on real-world experience, we’ll discuss the purpose of metrics and learn how to determine the true purpose of QA and...Read more
Wednesday, April 30
How well do we design and acquire our tools? Drawing on compelling evidence gathered from a series of interviews, workshops, surveys, and case studies with industry gurus and hands-on practitioners, we’re diving deep into a set of heuristics. Each one is a gateway to discovery, backed by explanations and enriched with engaging exploratory activities based on solid research. As an attendee, you will gain access to resources that can help enable critical thinking and reflection about tools and the problems they solve. We will see how sometimes heuristics can pinpoint when a tool might...Read more
Artificial Intelligence/Machine Learning Software Development Engineer in Test. What a title! But what does that person even do? Are they using AI/ML to test software? Are they testing AI or ML? This isn’t just a title change for a software tester, this is really a mind shift and tool change. What if you don’t even have a UI in which to test your product? What if you don’t ship a UI or even a product? The world of software is changing with advancements in AI/ML and it is time to make sure we level up our testing abilities to match the revolution. Join Kevin as he walks you through his...Read more
At some point in your career - especially at newer companies and start ups, there might come a time when you are hired onto a development team as the very FIRST QA hire! With such an exciting opportunity, there is so much at stake. Your performance will not only depend on your testing skills, but your ability to add value to the development process AND the product! In this presentation Stephanie will go over her own experience building a QA team, and some important milestones and challenges she hit along the journey. She will talk about how to evaluate the team you are being hired into,...Read more
In today’s microservices-driven landscape, ensuring seamless communication between services is critical. Traditional testing methods often fall short when it comes to detecting integration issues early in the development cycle, leading to unexpected failures in production. Contract testing is emerging as a powerful solution to this challenge, providing a way to verify that services meet agreed-upon expectations without relying on full end-to-end testing. This session will delve into the fundamentals of contract testing and how it enhances API quality assurance by detecting inconsistencies...Read more
In the realm of database management, optimizing query performance is crucial, especially for SQL Server environments dealing with large datasets. The challenge lies in identifying and implementing effective indexing strategies that can significantly enhance data retrieval performance. During her talk, Navya will address the common issues of slow query performance and inefficient indexing, often exacerbated by the complexity of modern data systems and the dynamic nature of query patterns. To tackle this problem, she leveraged SQL Server's Query Store feature, which provides a powerful tool...Read more
Sluggish tests, flakiness, and maintenance headaches can be signs of test automation anti-patterns creeping into your codebase. In this session, Anna Patterson will identify the most common pitfalls developers and testers encounter in Cypress—such as excessive reliance on UI interactions, hard-coded waits, unstable test data, and lack of isolation. She will break down how these issues impact your test reliability and offer actionable strategies to overcome them. By the end of the talk, you’ll be equipped with the knowledge to optimize your test suite for speed, stability, and long-term...Read more
In this talk, Dan Reiley will touch on a common issue in software testing: scripted tests often miss hidden problems, especially when dealing with fast-changing software. Following rigid checklists limits the ability to uncover deeper bugs. To address this, QA teams the world over turn to exploratory testing, which involves learning, designing, and executing tests at the same time. Drawing from his experience at Sirius XM and with the SiriusXM app, Dan applied three important skills: observation, deduction, and documentation & adaptability. Through careful observation, he discovered...Read more
Generative AI allows us to create test automation scripts really fast, but how can we be sure the outcome is truly complete? In this talk, Julio will discuss the critical process of how to define your prompts and evaluate if the results from AI-driven test automation creation cover all the necessary bases. He will bring a playbook for GenAI in test automation created based on the results of research that collected advice and feedback from dozens of test automation engineers. In the session, Julio will discuss practical examples of the mindset, a set of steps to be followed when using GenAI...Read more
Endless candidates, loops ending in no-hires, missing data to make an informed decision...hiring is hard. Plus, the cost of mis-hiring (and bringing on someone who isn't a good fit) is very high. But there is a better way. The first step is determining exactly what are the requirements that your candidate must have (hint: it's not a specific programming language or experience using a tool). Knowing what questions to ask which assess the core skills for the position is essential. Join George as he talks about how to find and hire the best Quality Engineers starting at resume reviews to...Read more
A big part of testing is ensuring that you're anticipating and proactively detecting problems before they appear. This means thinking beyond bugs and errors and considering tests that assess your system's ability to meet the needs of the business and customers. For example, most businesses and architectures are designed to deliver operational and cost efficiency. The challenge is, many organizations don't actively test/measure their efficiency. Customers also have expectations about their experience. What testing do you do to evaluate how the system is meeting its experience goals? This...Read more
So… you want to become a Test Automation Engineer (or hire and develop one)? While there’s quite a bit of information available about important technical and tool skills to master, there’s not enough discussion around the path to becoming an effective Test Automation Engineer that knows how to add VALUE. This had led to a proliferation of engineers who are proficient with tools and building frameworks but have skill and knowledge gaps, especially in software testing, that reduce the value they deliver with test automation. In this talk, Lee will share his lessons learned from over 30 years...Read more
Delivering performance applications is a multi-layered challenge these days. Teams must assure that the application performs on multiple fronts. Each new function must have quick responses and be as slim as possible from the coding moment. It must be quick and light for a single request, handle concurrency, and coexist with multiple other processes even in micro-serviced applications spread all over the place. Not to mention, it must handle lots of loads once in production. It must stay performant and available within the agreed thresholds. The impressive amount of tasks to tackle and co-...Read more
In the rapidly evolving landscape of Agile and DevOps, traditional methods of testing business-facing features often struggle to keep pace with the demands for faster and more thorough testing. However, the fusion of traditional testing wisdom with cutting-edge AI presents a unique opportunity to enhance software quality and delivery speed, offering innovative solutions to longstanding challenges. Join Phillip as he examines key test design techniques - such as equivalence partitioning, boundary value analysis, decision table testing, and state transition testing - and explores how...Read more
Mastering test leadership involves not only guiding your team through complex testing scenarios but also fostering their professional development and advancing your own career trajectory. In today’s fast-evolving tech landscape, test leaders face the challenge of balancing rigorous quality assurance with identifying the talent, development of team’s skills and career trajectories. During his tenure as Practice Head of Quality Engineering at a major tech firm, Srinivas Rao Labhani implemented a comprehensive strategy of implementing a sense of belongingness to the organization, learning...Read more
In Paul Burnside's organization, there was a need for a new load testing approach in the age of microservices a few years ago and the decision was made to develop a new free open-sourced tool. Join Paul, as he discusses why "virtual users" are outdated for modern service testing and how endpoint testing is the solution. The session will cover the decision to open-source and the key features and benefits including cost savings on AWS, access to raw data, customizable reports for monitoring and analysis, built with Rust for performance and a user-friendly design. Paul will demonstrate a real...Read more
Desktop automation is not easy, and for a while, Augustin Gottlieb Pequeno found automatically testing desktop apps a challenge. In this talk, he will share his automation journey with you so you can avoid the pitfalls and pain points common to desktop automation and properly build an automation framework for your desktop apps that can run on a CI/CD pipeline, while being able to support cross-platform testing. In addition, he will also explore the use of Ruby for test automation and how this often overlooked niche language is perfect for desktop automation testing when combined with...Read more
In today's technology-driven landscape, where software and hardware intertwine seamlessly in embedded systems, adopting a DevOps culture becomes imperative. This talk delves into the dynamic world of embedded systems and explores how organizations can successfully implement and nurture a DevOps culture within this unique domain. DevOps, with its emphasis on collaboration, automation, and continuous improvement, has revolutionized software development. However, adapting these principles to the realm of embedded systems presents distinct challenges and opportunities. The discussion will...Read more
As Generative AI rapidly reshapes how we work, its impact on quality engineering and more specifically test automation is profound. Join our panel of AI and testing experts as they dive into how Gen AI is transforming testing practices, from creating smarter automation frameworks to redefining manual testing roles. Explore cutting-edge tools, discuss the challenges of integrating AI into test strategies, and debate the ethical implications of AI-driven quality engineering. This thought-provoking session will be driven by your questions and thus provide actionable insights, inspire...Read more
Thursday, May 1
Traditional roles within software development teams are being redefined in today’s fast-paced world of cloud platforms and Software as a Service (SaaS). The rise of DevOps has blurred the boundaries between development and operations, emphasizing speed, agility, and continuous delivery. Amid this transformation, the debate about whether to have a separate QA team is becoming increasingly irrelevant. Instead, the focus should shift to building autonomous, cross-functional teams equipped with the skills and ownership required to deliver high-quality SaaS products efficiently. Ronit...Read more
In this talk, Lisa Waugh will discuss the challenges in delivering high-quality software due to manual testing and the need for automated unit test generation. Despite the development of techniques and tools to automatically generate unit tests, the generated tests often suffer from poor readability and lack resemblance to developer-written tests. To address these issues, Lisa's team has investigated the use of large language models (LLMs) to improve the readability and usability of automatically generated tests. They have created a pipeline to guide LLMs in generating high-coverage,...Read more
Have you ever had a QA tool fail to gain momentum? Ever had a splintered array of test automation frameworks that does the exact same thing across your quality engineering organization? Ever have a hard time getting leadership to sign off for tools that you know could easily boost testing productivity? If you answered yes to any of these, come join Albrecht in this crash course in building your quality engineering roadmap. In this session, Albrecht will go over how to build a product roadmap that aligns with your organization's goals and identify key milestones, to ensure your toolset is...Read more
In a complex, regulated legacy environment with minimal test automation and tight deadlines, technical and non-technical challenges can make it difficult to accelerate the QA process. This session uses Mighty Acorn Digital's experience launching an automated testing program for the New Jersey Unemployment Insurance Modernization initiative as a case study on introducing automation to ensure safety across thousands of test scenarios spanning multiple different technologies. Introducing test automation in this environment presented several challenges. There was skepticism about the...Read more
In Esri's quest to improve automation testing, they faced a significant challenge: integrating Behavior-Driven Development (BDD) into the existing framework without discarding established tools. The goal was to maintain a shared business language while simplifying the testing process. To tackle this, Junuen's team adopted the screenplay pattern and rebuilt their XCUITest framework from the ground up. This innovative structure focused on tasks, interactions, and abilities, all elements of the screenplay pattern, enabling them to prioritize what truly mattered in their tests: the end-user...Read more
In today’s rapidly evolving digital landscape, quality assurance is undergoing a major transformation. QA professionals must maintain software quality while adapting to the rapid pace of development, accelerated by AI. To keep up, the shift from manual testing to automation and AI-driven solutions is essential. This transition is not just about speed—it’s about fostering innovation, adaptability, and future readiness. However, adopting automation is complex, requiring team-wide processes and long-term maintenance for success. Where do you start? In this session, Amanda will share a five-...Read more
In today's rapidly evolving digital landscape, ensuring the security of applications has become paramount. However, the traditional manual approaches to security testing and functional testing of apps once they have been secured is time-consuming, error-prone, and often fails to keep pace with emerging threats. This session will explore the challenges and opportunities at the intersection of automating security testing and testing secured applications. Karen will delve into a real-world case study where her team faced the daunting task of securing a complex application. By using multiple...Read more
In web and mobile automation, each phase is time-consuming and requires significant manual intervention. For example, purchasing a book from Amazon involves scripting the entire process: opening the browser, entering application details, providing payment information, and completing the purchase. Rajkumar J. Bhojan has a proposal on Hyper Automation which involves using Agents and Generative AI (GenAI) to streamline these tasks. Specifically, agents will create the necessary scripts to automate each phase, with each agent communicating with others to optimize results. To achieve this, Dr....Read more
In today’s fast-paced software development environments, "shift left" has become a widely adopted practice, encouraging teams to focus on quality earlier in the development lifecycle. While this is a crucial step, it’s not enough to ensure that quality is truly embedded throughout every phase of the Software Development Life Cycle (SDLC). In this session, Amanda will go beyond simply shifting left—exploring how teams can "shimmy," moving fluidly and consistently to infuse quality into every step of the process, from ideation to deployment and beyond. Attendees will learn practical...Read more
In today's dynamic business environment, robust risk management is crucial for organizational success. Traditional approaches to risk management control testing often focus on compliance, but they can benefit significantly from the rigorous methodologies developed in software testing. This presentation will explore how core software testing principles—such as test case design, automation, regression testing, and defect tracking—can be effectively applied to enhance the effectiveness and efficiency of risk management control testing. Attendees will learn how to leverage these principles to...Read more
Testing is a risk-mitigating activity that takes time. Ideally, we want to cover as many behaviors as possible in the shortest amount of time for fast feedback. The only way to speed up is to scale up. But how? This talk outlines a playbook for the five most impactful ways to scale up tests. From improving infrastructure to arranging tests more efficiently down to refining the performance of particular steps, you will learn tried-and-true techniques for running more tests in less time. With this playbook, you could scale up to hundreds of tests running concurrently without crashing. Join...Read more
As AI and ML models become integral to software systems, ensuring their accuracy and reliability through effective testing is paramount. Traditional testing approaches often fall short in addressing the unique challenges posed by these models, such as handling large datasets, verifying model predictions, and maintaining robustness against data drift. This presentation explores Otis Elevator's journey in automating the testing of AI/ML models using cutting-edge tools and techniques. Ayisha Tabbassum's team faced significant hurdles in manually testing their AI models, from the sheer volume...Read more
Less than two years ago, Anupama's team faced a legacy portfolio with under 12% automation, minimal test coverage focused only on-screen verifications, data validation limited to spot checking few records resulting in low release confidence. Join her as she shares the organization's transformative journey towards robust test coverage and reliable releases through continuous automation. This strategy addresses process, people, and technology including: evaluating applications from user perspective to identify key automation opportunities, mapping production data flows allowed them to create...Read more
Uncertainty and change are inevitable in our complex world, but how we each respond to it can vary from ignoring it to denying it or even trying to stop it. In this talk, Jitesh will examine why we react to uncertainty so poorly by sharing some case studies and then, through the psychology of uncertainty, help explain our responses. He will then discuss how software development is inherently uncertain and how some team's testing approaches can worsen this uncertainty. He will explain how we can reframe testing to reduce uncertainty and help engineering teams work more effectively in...Read more
Dive into the exhilarating world of Chaos Engineering, where chaos is not a threat, but a catalyst for resilience and innovation of product and security practices. This talk explores the transformative power of Chaos Engineering in navigating the unpredictable landscapes of software testing for product resiliency, which also directly impacts operational security. Organizations are often stuck on the “build it quickly and move on” mindset, leaving opportunities for competitors and security threats to set up their home base. Learn how leading organizations harness controlled chaos to uncover...Read more
This session aims to provide a comprehensive overview of Playwright, Microsoft's powerful framework for test automation. Michal will explore its core functionalities and delve into practical tips and tricks to enhance its usage. The session will begin by defining what Playwright is and highlight its key features that set it apart in the testing landscape. The session will then cover advanced usage techniques, including how to effectively utilize the Trace Viewer for generating detailed test reports and implementing concurrency in tests to boost efficiency. Furthermore, Michal will examine...Read more
Are you navigating the challenges of leadership in the ever-evolving software quality industry? Join this dynamic panel discussion featuring seasoned leaders who will share their expertise, experiences, and actionable advice. This session is designed for professionals at all levels, from aspiring leaders to seasoned managers, seeking to enhance their leadership capabilities. The panelists bring diverse perspectives on fostering innovation, maintaining quality in fast-paced environments, building high-performing teams, and leading through change. Attendees will gain practical insights into...Read more
In an era where "doing more with less" has become a corporate mantra, executives are increasingly turning to Artificial Intelligence (AI) to boost efficiency and productivity. This shift places significant pressure on testing teams to rapidly adopt AI solutions without compromising quality. In this engaging presentation, a C-suite executive and a testing expert offer a unique "fly on the wall" perspective into the dynamic between leadership expectations and the realities faced by testers. The session will delve into the challenges testers encounter under executive mandates, explore...Read more
Maxine Thompson's team at Progressive had experienced several issues where individual contributors sometimes got released from projects due to reported lack of skills in certain areas such as communication, leadership engagement, collaboration, domain knowledge, as well as occasional technical gaps. The team realized a gap in the knowledge, confidence, leadership, communication, and technical skills demonstrated by some of their quality assurance analysts. The question was how to upskill their ICs to meet and overcome these challenges in the face of emerging and constantly changing...Read more
You heard about it—Netflix's Love is Blind Live event fiasco last year, Pluto's VMA's blues in LATAM, and other subpar experiences for some streaming services, both live and on-demand. How is software QA involved in those? Or, how was it NOT involved? As content production and distribution companies consolidate and grow their streaming services and peripheral activities including: user personalization, loyalty, and engagement; tailored quality assurance and testing efforts become critical to ensure a fully immersive and optimal experience. In this session, Ramy will explore how to scope,...Read more
Every experience counts – In a recent Sauce Labs study, 57% of consumers said they’d consider switching to a competitor after just 3-4 negative interactions with a company’s website, software, or mobile app. With all the options available, consumers are growing less forgiving, putting a bigger emphasis on the need for a clear brand loyalty strategy that takes the execution of the digital experience into bigger consideration. Design and engineering are key to the equation and the culmination of that is implementing a testing strategy – one that makes the rollout and updating of new features...Read more
Making the transition from manual testing to full test automation is hard. Consultants, vendors, speakers and the internet all have their own recommendations about how to get started. The challenge is that sometimes those recommendations do not align to your business’s development strategy or security protocols. So who is right? Do you shirk your company’s best practices that have been developed over time in favor of what the industry says is the ideal configuration? Will the testing rules be the same tomorrow? Maybe it’s time to blaze your own testing trail. In this session, Ingrid Warden...Read more
Friday, May 2
Friday, May 2, 2025 | 8:30am-3:30pm ET Available as a Free Bonus session for In-Person Registrations Only.
Women Who Test will take place in Orlando and is designed for women to network with other women who work in software testing. It is also a unique way to learn from and be inspired by each other. The program will cover testing topics and will support women’s personal and career journeys and include content like: reengineering your life, growing your personal brand, setting goals, discovering your career superpowers,...Read more
At the 2025 Testing & Quality Leadership Summit, program chair Jeffery Payne brings together senior industry leaders for an interactive exchange of ideas and experiences. Each of these leaders brings a unique perspective to the table and will provide Summit participants with lessons learned and practical techniques for leading teams, addressing management challenges, and gaining senior management buy-in.Read more