The Revolution Was Not Televised: Software QA in the Era of Streaming and Livestreaming Services
You heard about it—Netflix's Love is Blind Live event fiasco last year, Pluto's VMA's blues in LATAM, and other subpar experiences for some streaming services, both live and on-demand. How is software QA involved in those? Or, how was it NOT involved? As content production and distribution companies consolidate and grow their streaming services and peripheral activities including: user personalization, loyalty, and engagement; tailored quality assurance and testing efforts become critical to ensure a fully immersive and optimal experience. In this session, Ramy will explore how to scope, steer, and lead software QA and testing efforts tailored for media and entertainment companies in the context of streaming services and live streaming events and content. He will review some of the technical aspects behind these services, from the asset level, the media asset management systems, and the content libraries to some additional concepts like streaming QA, reporting, and notions, as well as discuss regular and additional types of testing like reliability, analytics, and live streaming testing.
Ramy Loaiza is a Principal Testing Manager at Testlio, a leading software QA and testing company that provides quality assurance, crowd testing and QA consultancy solutions. He has over 26 years of experience in QA and testing for consumer hardware and software, working with companies like Microsoft, Palm, EA, Bose, and Roku. In his current role, he works alongside a multinational team of test managers, coordinators, leads, and testers who deliver reliable, accurate, and actionable results for media and entertainment-related software and experiences, such as streaming services. He has worked with clients like Paramount, the Major League Soccer, Hallmark Movies, Amazon, and recently Tinder.