Uncertainty of Change

Uncertainty and change are inevitable in our complex world, but how we each respond to it can vary from ignoring it to denying it or even trying to stop it. In this talk, Jitesh will examine why we react to uncertainty so poorly by sharing some case studies and then, through the psychology of uncertainty, help explain our responses. He will then discuss how software development is inherently uncertain and how some team's testing approaches can worsen this uncertainty. He will explain how we can reframe testing to reduce uncertainty and help engineering teams work more effectively in uncertain environments. To do this, one needs to embrace curiosity and approach change as an opportunity to learn and grow rather than as a threat to be avoided. By working with uncertainty rather than against it, you can create more resilient and adaptable software that meets your users' needs.