Uncertainty and change are inevitable in our complex world, but how we each respond to it can vary from ignoring it to denying it or even trying to stop it. In this talk, Jitesh will examine why we react to uncertainty so poorly by sharing some case studies and then, through the psychology of uncertainty, help explain our responses. He will then discuss how software development is inherently uncertain and how some team's testing approaches can worsen this uncertainty. He will explain how we can reframe testing to reduce uncertainty and help engineering teams work more effectively in...
Jitesh Gosai
Principal Tester
BBC
Jitesh Gosai's expertise in testing spans over two decades, during which he has partnered with various organisations to scale up their testing and automation processes. As the Principal Tester at BBC's iPlayer & Sounds department, Jitesh works with multiple teams, including those dedicated to Mobile, TV, Web, and Smart Speakers. He aims to help teams build quality into their products and cultivate a Culture of Quality. In his leisure time, he shares his experiences at conferences across Europe and in his newsletter and LinkedIn.