Quality and Testing Measures and Metrics

To be most effective, leaders—including development and testing managers, ScrumMasters, product owners, and IT managers—need metrics to help direct their efforts and make informed recommendations about the software’s release readiness and associated risks. Because one important evaluation activity is to “measure” the quality of the software, the progress and results of both development and testing must be measured. Collecting, analyzing, and using metrics are complicated because developers and testers often are concerned that the metrics will be used against them. Join Mike Sowers as he discusses the guidelines for developing a quality and test measurement program, presents rules of thumb for metrics information, and provides guidance on how to avoid “metrics dysfunction.” Mike addresses common metrics—measures of product quality, defect removal efficiency, defect arrival rate, testing status, and more. Leave with the ability to assess and improve your existing measures and metrics for agile, DevOps, or more traditional development and testing approaches.