STAREAST 2021 Concurrent Session : 4 Strategies to Champion Quality


Thursday, April 29, 2021 - 11:30am to 12:30pm

4 Strategies to Champion Quality

Testing without a strategy or plan will always lead to missed opportunities to infuse quality earlier and often. As software leaders, you may be surprised to find that even today testing can still be an afterthought. From poor requirements or documentation, lengthy test cycles, flaky or bloated test automation suites, this issue can surface in many ways. In this talk, Erika Chestnut, Head of Quality Assurance at Calendly, will share how she is leading her organization to think more broadly about quality. In addition, she will share the leadership steps she has implemented to transform QA from an end of delivery life cycle review step into a significant source of value that has led to faster, higher-quality releases that are focused on improving the customer experience. Join Erika to learn how to champion quality in your organization and how you can convince your teams to think about and plan for quality throughout the entire lifecycle of the product, from concept to development to delivery and beyond.

Erika Chestnut

Fun. Quirky. Clever. Sassy. Erika Chestnut’s leadership style begins and ends with relationships. With over 20 years of experience in the tech industry - from application development to spinning up new quality departments - Erika has learned to lead with grace, patience and a little bit of snarky humor. She started her career as an application developer, gaining a deep understanding of business processes, SDLC and the role quality plays in achieving business goals. She is an empathetic servant leader whose mission is to help people lead from a more compassionate space to build teams that are engaged, empowered and excited.