STAREAST 2024 Tutorial: Quality and Testing Measures and Metrics


Tuesday, April 30, 2024 - 8:30am to 12:00pm

Quality and Testing Measures and Metrics

To be most effective, leaders—including development and testing managers, ScrumMasters, product owners, and IT managers—need metrics to help direct their efforts and make informed recommendations about the software’s release readiness and associated risks. Because one important evaluation activity is to “measure” the quality of the software, the progress and results of both development and testing must be measured. Collecting, analyzing, and using metrics are complicated because developers and testers often are concerned that the metrics will be used against them. Join Jeff Pierce as he discusses the guidelines for developing a quality and test measurement program, presents rules of thumb for metrics information, and provides guidance on how to avoid “metrics dysfunction.” Jeff addresses common metrics—measures of product quality, defect removal efficiency, defect arrival rate, testing status, and more. Leave with the ability to assess and improve your existing measures and metrics for agile, DevOps, or more traditional development and testing approaches.

Jeff Pierce

Jeff Pierce has more than 20 years of experience in software engineering management, specializing in program, project, and software quality assurance management. Jeff is also experienced in building technical teams that are rapidly able to implement solutions and deliver business value. More recently, Jeff has focused on Agile project management and, as a certified Agile ScrumMaster, has coached and mentored several client companies over the last 10 years in successfully introducing Agile practices and methodologies as part of their Agile adoption and quality software delivery.