When delivering high-quality software at speed, metrics are pivotal in driving informed decisions and continuous improvement. However, not all metrics are created equal. Misguided Key Performance Indicators (KPIs) can lead to confusion inefficiency, and even undermine your DevOps and QA transformation efforts. In this session, we’ll combine the power of DORA metrics with practical strategies to craft metrics that redefine how your organization measures success. Drawing on real-world experience, we’ll discuss the purpose of metrics and learn how to determine the true purpose of QA and...
Lisette Zounon
CEO
Zsquare Solutions Inc.
Lisette Zounon is an accomplished tech executive, serial entrepreneur, and quality engineering leader with two decades of experience helping people and companies improve the quality of their applications with solid tools, a simple process, and a smart team. She firmly believes that industry best practices, including implementing agile methodologies, DevOps practices, and leveraging Artificial Intelligence are invaluable to the success of any software delivery. Lisette was responsible for leading and managing high-performing quality and DevOps teams throughout all phases of the software development testing cycle; ensuring that all information systems, products, and services meet or exceed organization and industry quality standards as well as end-users requirements. She is a constant champion of advocating for best practices in QA and the transformative use of AI to reimagine DevOps efficiency and client satisfaction. Lisette has worked extensively with Fortune 100 technology companies, startups, and not-for-profits in the e-commerce, cloud services, telecommunications, finance, IoT, AI, and Robotics industries.