To be most effective, leaders—including development and testing managers, ScrumMasters, product owners, and IT managers—need metrics to help direct their efforts and make informed recommendations about the software’s release readiness and associated risks. Because one important evaluation activity is to “measure” the quality of the software, the progress and results of both development and testing must be measured. Collecting, analyzing, and using metrics are complicated because developers and testers often are concerned that the metrics will be used against them. Join Jeff Pierce as he...
Jeff Pierce
Managing Consultant
Coveros

Jeff Pierce has more than 20 years of experience in software engineering management, specializing in program, project, and software quality assurance management. Jeff is also experienced in building technical teams that are rapidly able to implement solutions and deliver business value. More recently, Jeff has focused on Agile project management and, as a certified Agile ScrumMaster, has coached and mentored several client companies over the last 10 years in successfully introducing Agile practices and methodologies as part of their Agile adoption and quality software delivery.