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Q. How can I contact the conference organizers? Contacting us is easy. You may use any of these methods to reach us: - Live chat us—please check the lower right-hand side of your screen for current chat availability.
- Email us at [email protected]
- Call us at 904.278.0524 or 888.268.8770,
- Reach us by mail at 4000 Legato Rd Suite 1100, Fairfax, VA, 22033
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Q. What is the visa invitation letter process for those attending internationally? If you require a visa invitation letter to attend the conference, please note that we have specific requirements to process your request. These measures are in place to ensure a secure and efficient process for all attendees. To receive a visa invitation letter, you must: - Be a fully registered and paid attendee for the conference.
- Provide a scanned copy or clear photo of your valid passport.
- Provide a copy of your flight and hotel confirmations for your trip to the conference host city.
- Provide confirmation of your professional or academic affiliation.
Please Note: All required documents must be provided before we can process your request. Visa invitation letters are issued as supporting documents and do not guarantee visa approval. The final decision rests with immigration authorities. After receiving all of the necessary documentation, please allow 5-7 business days for us to process your request and issue the letter. |
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Q. Will wifi be available at the conference? For your convenience, complimentary wifi is available in the conference area of the hotel for attendees. |
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Q. Will there be a live virtual conference? If a virtual option is offered you will see that information on our website. Very often we do have a curated, virtual option for those who are unable or unwilling to travel. |
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Q. How may I become a conference speaker? Opportunities to speak at this conference are already closed. However, alternate speaking opportunities are available for other upcoming events; click here for more information. |
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Q. How do I access the conference proceedings? 2021 and beyond: Most conference sessions, keynotes, Industry Technical Presentations, and various other decks are available in the virtual conference environment for that individual conference event. Tutorial decks will have been shared with registered tutorial attendees via email prior to the start of the conference. If you need additional help after receiving the instructions, please contact client support at [email protected]. Pre-2021 events: Most conference keynote, tutorial, and concurrent session PDF presentations are available through the conference “Alumni Hall.” To access these presentations, please either login or create an account at members.techwell.com using the same email address that you used to register for the conference. Detailed instructions will be emailed to you both before and after the conference takes place. If you need additional help after receiving the instructions, please contact client support at [email protected]. |
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Q. What should I expect if I have dietary restrictions? Most conference registration packages include breakfast and lunch. If you did not indicate any special dietary restrictions at time of registration, then please visit the conference help desk to notify the staff. |
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Q. How do I become a conference sponsor? Conference sponsorship opportunities are available; for more information click here.
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Q. What is the recommended conference attire? Casual, comfortable attire is recommended for both speakers and attendees. In Spring, the weather in Orlando typically ranges from the 80s during the day to mid 60s at night (Fahrenheit). We recommend bringing a light jacket or sweater for the evenings or varying temperatures in the hotel. To check the current weather in Orlando, please click here. |
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Q. Should I bring a laptop computer? A laptop is not required for the conference so the decision to bring a laptop is up to you. Some tutorials, however, do require laptops and are clearly designated on those tutorial description pages. If you decide to bring a laptop for note taking or personal use, internet access may not be available in sessions or classrooms. Please note that we are unable to provide storage or take responsibility for laptops or other personal items at the conference. |
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Q. What types of discounts are offered for this conference? Our events offer attractive discount offers. Discount options include early bird pricing for early registrations, alumni discounts, group discounts, and more. Please click here for the most up to date pricing and the complete list of ways to save. |
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Q. How do I receive confirmation of my registration? Upon registration (via online, phone or email), a registration confirmation is immediately emailed. Please call the Client Support group at 904.278.0524 or 888.268.8770, or email us at [email protected] if you do not receive your confirmation email. |
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Q. How do I register a group of multiple people? To register a group of multiple people, please call the Client Support Group at 888.268.8770 or 904.278.0524, or email us at [email protected]. |
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Q. What is the cancellation policy for STAREAST? Registrations cancelled after Friday, March 27, 2026, are subject to a 20% cancellation fee. No cancellations or refunds may be made after Friday, April 3, 2026. Substitutions may be made at any time before the first day of the program. TO CANCEL: Call the Client Support group at 904.278.0524 or 888.268.8770, or email us at [email protected]. |
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Q. What are the conference registration fees and what do they cover? Click here to view the pricing and packages page. Most packages also include a complimentary breakfast and lunch while you are at the conference.
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