Zero Defects: The Holy Grail
Defects … the bane of our existence and yet the reason we put food on the table. A world without defects is the ultimate Holy Grail—something we want very much but is very difficult to achieve. Jennifer Scandariato says that zero defects are not about perfection. It’s about every member of the organization understanding that processes must be improved. It’s about reworking flawed or defective systems to improve efficiencies, quality, and results, and to provide customers with the very best products or services. Join Jennifer to explore how you can create a culture of prevention. Discover how you can teach your team to prevent defects with automation defect effectiveness. See how to use risk-based regression to improve effectiveness and save your company money. Jennifer shares her company’s new approach to re-engineering and improving its processes to proactively prevent defects, so the team can focus on the user experience and building rich features, products, and services.