STAREAST 2020 Tutorial: Relating Risk and Testing to Meet Your Stakeholders Needs

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Tuesday, May 5, 2020 - 8:30am to 12:00pm

Relating Risk and Testing to Meet Your Stakeholders Needs

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Testing is fundamentally associated with understanding risk. We use testing to help our customers assess risk at every stage of the software’s life. Our customers may want to avoid risks, or to take risks, or even both. These apparently conflicting goals give us a focus for what to test and what to report, but they also present tricky and changing targets. It is hard to assess risk, and hard to decide how to mitigate it. As testers we can ask pertinent questions about business goals and technical challenges, and we can encourage others to consider their perception of and attitude to risk. We can also report information about risk levels. We cannot always influence or understand the decisions that others make based on our information, but we can show them options that guide their decision making, to mitigate the risks that are most important to them. Join Isabel Evans to practice ways to understand risks, clarify risk-goals, and report the information that is most useful to our team and customers.

Isabel Evans
Independent Consultant

Independent quality and testing consultant Isabel Evans has more than thirty years of IT experience in the financial, communications, and software sectors. Her work focuses on quality management, software testing, and user experience (UX). Isabel authored Achieving Software Quality through Teamwork and chapters in Agile Testing: How to Succeed in an eXtreme Testing Environment, The Testing Practitioner, and Foundations of Software Testing. A popular speaker and storyteller at software conferences worldwide, Isabel is a fellow of the British Computer Society and a twenty-year member of software industry improvement working groups, and she received the 2017 EuroSTAR Testing Excellence Award. Connect with Isabel on LinkedIn, Twitter, or her website.