STAREAST 2020 Tutorial: Differentiated Management: Building Stronger Teams

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Monday, May 4, 2020 - 8:30am to 12:00pm

Differentiated Management: Building Stronger Teams

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Hiring and team-building are two significant issues faced by every quality manager or director. However, what happens once you have hired your team? How do you keep valued members on board and help struggling members to become better, all while continuing to manage your organization and meet deliverables? During this highly interactive workshop, you will learn how to differentiate content, process, and products by learning more about employee readiness, interest, and lived experiences. You will participate in a role-playing game and will work as a team to practice each of these skills. The workshop will wrap up with a discussion as participants share their problems and apply differentiated management strategies with the help of others on their team. You will leave with strategies to help you build stronger teams by enabling every team member to participate in their success.

 
Jess_Ingrassellino
Salesforce.org

Dr. Jess Ingrassellino is the director of quality engineering for the Nonprofit and Education clouds at Salesforce.org. She is a frequent speaker at international conferences and focuses on community, collaboration, and improvisational practices for enriching professional life. In her spare time, Jess teaches software testing and Python, writes, and plays violin and viola.