Debunking the QA KPI Myths and Make KPI Great Again
When it comes to software quality, data and metrics are essential for making informed decisions. However, not all KPI metrics are created equal. In fact, many common KPI metrics can become myths that do more harm than good. In this tutorial, Lisette draws on her experience to debunk the QA KPI myths and share practical strategies for making KPI metrics great again. She will discuss how to determine the purpose of QA KPIs for your organization's needs and how to adapt KPI metrics to your organization's culture—exploring practical QA KPI metrics that bring value to everyone in the organization. Finally, Lisette will define strategies for defining QA KPI metrics for the QA team only and for your product quality health. By the end of this tutorial, you'll clearly understand how to avoid common QA KPI myths and develop effective KPI metrics that drive continuous improvement and product success. So take advantage of this opportunity to elevate your QA KPI game and confidently make data-driven decisions!