STAREAST 2024 Tutorial: Confident Communication Drives Powerful Quality Leadership


Tuesday, April 30, 2024 - 8:30am to 12:00pm

Confident Communication Drives Powerful Quality Leadership

Driving a culture of quality starts with effective communication. Join Stacy Kirk and Erika Chestnut to unlock your communication superpowers! Imagine a cheat code that helps us boost productivity and team vibes by 10x. We will leverage behavior self-assessments to help discover your unique strengths, communication styles, and reactions to challenges. Stacy and Erika will help you learn to communicate effectively with your team, management, and cross-functional teams to build a culture of quality. You will learn to assess how others best receive and process information and how to put the best tips and techniques into practice for each of the different profiles. Elevate your communication and messaging to drive high-quality outcomes for your test team and with cross-functional stakeholders. Stacy and Erika will walk you through how to have critical conversations for common challenges that QA leaders encounter from budgeting to training to cross-team buy-in for quality initiatives. Be sure to bring your communication challenges to test your knowledge. We've lined up an array of high-energy activities. Get ready for laughter, learning, and lots of "Aha!" moments. You will walk out with skills and understanding that can transform your team and empower a culture of quality.

Erika Chestnut stands as a dedicated advocate for quality, culture, and leadership, serving as the guiding force behind The Leaders' QA Consulting. Seamlessly navigating these domains, she has become a reliable authority in leadership development. With a focus on leadership coaching, consulting, and workshop facilitation, Erika's mission is to support leaders, teams, and organizations in fostering a culture of quality, paving the way for growth and success. Beyond her role as a coach, Erika also excels as a mentor, consultant, and facilitator, marking her to be a powerful catalyst for leadership evolution.

Stacy Kirk
QualityWorks Consulting

Stacy Kirk is an Entrepreneur, Agile Coach, and Nationally Recognized Speaker having championed quality and process innovation for over 20 years. Stacy founded QualityWorks Consulting Group, a test architecture consulting firm in 2010. The company enables enterprises to build higher-quality software and future-ready teams to accelerate software delivery. Her staff and clients mark culture as their top driver for their satisfaction and high performance. Her company drives measurable value to clients like AT&T, Comcast, Truist, and Rotten Tomatoes. Stacy's latest interests include culture hacking for high performance and quality as well as advocating for disruptive test technology like QualityWatcher, their generative AI test case management platform.