The Tester’s Role - Balancing Technical Acumen and User Advocacy
Melissa Tondi discusses the changing landscape of the role of testers, the challenges of hiring, and a way to shift the pendulum back to balance technical acumen with a user advocacy role. Melissa leads a thoughtful discussion on what makes a good tester, how test leaders can continue to promote our profession, and how to accentuate the value testers bring to organizations. She identifies factors that caused the test/QA role to become mainstream and how it shifted to become more technically focused. Melissa helps fill in the gaps with a test strategy that incorporates a solid automation strategy which allows for balance between supporting the development efforts while equally emphasizing user advocacy tests. She will identify areas that have traditionally created overhead and inefficiency - like matrixed team members, automation strategies, and regression testing. Present recommendations on how to make those areas more efficient and lean. Also, she take a deep-dive on test automation success and defines who is affected by automation. Where automation belongs in the SDLC and when it should start. She will also Identify the pitfalls that impact successful automation, and give you specific recommendations on how to address these pitfalls.