Crucial, Pivotal, and Radical Candor Conversations – Closing the Gap
Let’s face it. As leaders, we often struggle to create and nurture the sort of communication and conversation that our organizations and teams need. For many of us it’s not a comfort zone or a strength. And frankly, these conversations are often uncomfortable and take a great deal of energy. That being said, today’s leaders need to face this shortcoming and become much more skilled and comfortable initiating and executing the sorts of conversations that will engage their teams and deliver value for their customers. In this session Bob Galen will explore the central aspects of having effective conversations in all directions – downward, outward, and upward. We’ll explore some conversation tactics and specific models that will help you craft and deliver much improved conversations. And beyond the tactics, you’ll also get a chance to practice some real-time crucial conversations to truly sharpen your saw.