STAREAST 2018 Industry Presentation : Shift-Up: How AI, Cognitive Computing, and Emotional Intelligence is transforming QA

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Thursday, May 3, 2018 - 11:15am to 12:15pm

Shift-Up: How AI, Cognitive Computing, and Emotional Intelligence is transforming QA

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  • Shift-Left and Shift-Right no longer guarantee an application's success.
  • Testing is evolving. More focus is needed on features that are useful to your customer and how they feel about it.
  • The relationship between Company and Customer is no longer transactional. Both need a deep, meaningful relationship. How do you test for that?

Michael Giacometti

Eggplant