STAREAST 2020 Concurrent Session : Rise of the Relationship Worker: Being a Better Human in the Age of AI

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Wednesday, May 6, 2020 - 2:45pm to 3:45pm

Rise of the Relationship Worker: Being a Better Human in the Age of AI

In the six decades since its first usage, the term Knowledge Worker has become synonymous with Software Engineers. With an almost singular emphasis on STEM skills, and an excused lack of people skills, the reputation of the successful software engineer evolved into that of the genius in a cubicle. Two factors have caused us to re-examine the relative importance of hard and soft skills in Software Engineering. First, the very nature of how we produce software changed dramatically with the advent of Agile practices compelling us to develop software…socially. Second, Automation and AI are reshaping the tasks which can be performed by machines putting even more emphasis on the need for human soft skills. This confluence doesn't diminish the demand for Engineers. According to Geoff Colvin, tomorrow’s most valuable engineers will not be geniuses in cubicles; rather, they’ll be those who can also build relationships and collaborate. Colvin calls these Relationship Workers. When you add in trust and storytelling, together, these become critical the differentiators between the Machines and Humans.

So how do we as Engineers thrive in an environment that depends on skills that we were never encouraged to develop? Join Jennifer and Geoff as they take us beyond the "why's" and explores the "how's" of relationship building, establishing a "How can I help" mindset and trusting environment, telling a good story, and other tips and tricks that they've gathered in their experience and in their research of contemporaries such as Simon Sinek, Tim Urban, Geoff Colvin and Rob Lambert.

Geoff_Meyer
Dell EMC

Geoff Meyer is a test architect in the Dell EMC Infrastructure Solutions Group and has thirty-five years of industry experience as a software developer, manager, program manager, and director. He drives the test strategy and architecture for over four hundred software and hardware testers across India, Taiwan, and the United States, which includes initiatives for agile testing, test automation, continuous testing, infrastructure as a service (IaaS), analytics, and machine learning. Geoff is a member of the Agile Austin community and frequent speaker at international agile and testing conferences. He is a board member of the Veterans4Quality.org 501(c)(3) and is a mentor and instructor to veterans participating in the program, which provides them an on-ramp to a career in software quality assurance. You can connect with Geoff on LinkedIn or Twitter.

Jennifer-Bonine
AI Appstore, Inc.

Jennifer Bonine is the CEO of AI Appstore, Inc., and was the first female Artificial Intelligence (“AI”) platform tech CEO. AI Appstore specializes in custom subscription technology bundles, leveraging an intelligent platform using a personalized ‘virtual research assistant’ to enhance corporate growth. The company exceeds expectations of integration, testing, delivery, and management with a groundbreaking business model that is fully engaged in the sustainable development goals (“SDGs”) cultivated by the United Nations. Respected as a gifted speaker, entrepreneur, and philanthropist, Jennifer Bonine addresses the AI industry nationally and internationally, most recently at the World Economic Forum in Davos and for CNNMoney Switzerland. She has held executive level positions leading teams for Oracle and Target and is a founding board member of the United States bid for a Minnesota World Expo 2027. Jennifer is a 2020 Minneapolis St. Paul Business Journal Women in Business honoree, a founding sponsor and member of IVOW AI's Women in History Data Ideation Challenge, and an executive board member of Chad Greenway’s Lead the Way foundation. She is a member of Million Dollar Women, member and mentor for TeamWomen, and a council member of DreamTank, an organization designed to champion young entrepreneurs. Recently named one of the Top 30 Leaders to Watch in 2020 by Silicon Review, Jennifer Bonine was featured at the UN’s AI for Good summit. Jennifer is also developing a series of books to educate children about the power of AI and machine learning.