STAREAST 2020 Concurrent Session : Rise of the Relationship Worker: Being a Better Human in the Age of AI

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Wednesday, May 6, 2020 - 2:45pm to 3:45pm

Rise of the Relationship Worker: Being a Better Human in the Age of AI

In the six decades since its first usage, the term Knowledge Worker has become synonymous with Software Engineers. With an almost singular emphasis on STEM skills, and an excused lack of people skills, the reputation of the successful software engineer evolved into that of the genius in a cubicle. Two factors have caused us to re-examine the relative importance of hard and soft skills in Software Engineering. First, the very nature of how we produce software changed dramatically with the advent of Agile practices compelling us to develop software…socially. Second, Automation and AI are reshaping the tasks which can be performed by machines putting even more emphasis on the need for human soft skills. This confluence doesn't diminish the demand for Engineers. According to Geoff Colvin, tomorrow’s most valuable engineers will not be geniuses in cubicles; rather, they’ll be those who can also build relationships and collaborate. Colvin calls these Relationship Workers. When you add in trust and storytelling, together, these become critical the differentiators between the Machines and Humans.

So how do we as Engineers thrive in an environment that depends on skills that we were never encouraged to develop? Join Jennifer and Geoff as they take us beyond the "why's" and explores the "how's" of relationship building, establishing a "How can I help" mindset and trusting environment, telling a good story, and other tips and tricks that they've gathered in their experience and in their research of contemporaries such as Simon Sinek, Tim Urban, Geoff Colvin and Rob Lambert.

Geoff_Meyer
Dell EMC

Geoff Meyer is a test architect in the Dell EMC Infrastructure Solutions Group and has thirty-five years of industry experience as a software developer, manager, program manager, and director. He drives the test strategy and architecture for over four hundred software and hardware testers across India, Taiwan, and the United States, which includes initiatives for agile testing, test automation, continuous testing, infrastructure as a service (IaaS), analytics, and machine learning. Geoff is a member of the Agile Austin community and frequent speaker at international agile and testing conferences. He is a board member of the Veterans4Quality.org 501(c)(3) and is a mentor and instructor to veterans participating in the program, which provides them an on-ramp to a career in software quality assurance. You can connect with Geoff on LinkedIn or Twitter.

Jennifer Bonine
PinkLion AI

PinkLion’s CEO and Co-Founder Jennifer Bonine is the first female Artificial Intelligence (“AI”) testing tech CEO. Representing the United Nations sustainable development goals of equality, inclusivity, and promise in AI technology, PinkLion is the only company successfully integrating, delivering, and managing AI-based testing for gaming platforms and games without access to the code. PinkLion partners with Test.AI to retrain client workforces, resolving AI testing challenges previously considered impenetrable. Employing a human engagement and AI-first strategy, Jennifer collaborates with entertainment, gaming, media, and sports industries facing AI-based scrutiny.

A guest speaker at Davos’s World Economic Forum, Jennifer will be featured at the UN’s AI for Good summit. She is a member of AI Grrls and TeamWomen, a supporter of Lead the Way, and is a Founding Board Member of the US bid for a Minnesota World Expo 2027. PinkLion is a Google (Gradient) AI Backed Company.