STAREAST 2017 Concurrent Session - Improving Accuracy and Confidence in Workload Models | TechWell


Thursday, May 11, 2017 - 3:00pm to 4:00pm

Improving Accuracy and Confidence in Workload Models

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The most critical component in capacity planning and performance engineering is the Workload Model, which defines the workflows, throughputs, and target performance your system must support at peak loads. As critical as it is, it can be difficult and particularly challenging to predict loads for new applications, features, or events. A typical approach starts with a wild-guess worst-case scenario—but overestimates waste time and money, and force you to engineer applications and infrastructure to support unrealistic loads. Low estimates can result in terrible customer experiences, lost revenue, and costly remediation. So you need realistic numbers about which you are confident. Gopal Brugalette and Safi Mohamed share a set of techniques to develop more accurate models. They discuss the potential gaps in a model arising from differences between customer behavior and system design. Gopal and Safi also discuss advanced approaches such as Fermi estimates, statistical forecasting, and ways to validate assumptions and predictions. Learn these techniques to improve your workload models and increase your confidence.

Concur Technologies

Gopal is a Performance Architect/Principal Engineer. His experience spans e-Commerce, Financial and various Technology industries. His responsibilities have included preparing sites for peak events, developing engineering frameworks and expanding performance engineering activities into the development cycle and production. He has presented at numerous industry events and been featured in online magazines.  Previous to IT, he was a researcher at the Center for Experimental Nuclear Physics.  Outside of IT, he enjoys developing his permaculture farm and woodworking.

J.C. Penney

Safi Mohamed is a lead performance engineer for e-commerce omni-channel at J.C. Penney. He spent the past five years working with various online retailers to prepare their sites for peak holiday events. Safi’s experience spans various technologies and architectures, including cloud, agile-based performance testing, and APM tools. He develops testing frameworks and enjoys mentoring his teammates.