STAREAST 2022 Concurrent Session : Importance of When: How to Effect Change in Your Team


Thursday, April 28, 2022 - 3:00pm to 4:00pm

Importance of When: How to Effect Change in Your Team

Have you ever been in the situation of having lots of ideas to improve software quality, but your project team seems less responsive? Does your team struggle to work well together? Already got lots of actions to take from the conference and you don’t know how these changes will be received? If the answer to any of these questions is yes, then this session is for you. Join Julie Gardiner as she shares ways of getting your message across and how to help play to people’s strengths to make your team work more efficiently and effectively. She shares a communication style model and how the recipients’ skill level and their Chronotype may influence their response. It’s not just a case of “what” they need to know but “when” the message is given. Finally, she shares a secret ingredient when you need others to make the right decision. This interesting and thought-provoking session will help you understand your own communication style, the importance of when and the right time to help make changes within your team.

Independent Consultant

Julie has more than twenty years' experience in the IT industry, including time spent as a developer, database analyst, project and program manager, test analyst, test team leader, test consultant, and test manager. She is now director of consulting at Hitachi Consulting, providing consultancy and training in all aspects of agile and testing, specializing in risk, agile testing, test management, and people and transitioning issues. She is also a certified ScrumMaster and agile coach. An enthusiastic and motivated presenter, Julie is a regular speaker at agile and testing events and has won best presentation designations at STAREAST, EuroSTAR, STARWEST, ADPEast, STANZ, ANZTB, Innovative Test Management Conferences, and Czech Test.